Shipping policy

Thank you for shopping with KRK Supplements. We are committed to making your shopping experience simple and convenient, including FREE SHIPPING on all orders with no minimum purchase required.

Free Shipping on All Orders

KRK Supplements offers FREE STANDARD SHIPPING on every order, regardless of order value.

There is:

  • No minimum purchase requirement
  • No coupon code required
  • No minimum number of products required

Eligible orders automatically receive free standard shipping at checkout.

Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or holidays will normally begin processing on the next business day.

During periods of high order volume, promotions, holidays, severe weather, or other unexpected circumstances, processing times may be longer.

Shipping Within the United States

KRK Supplements ships eligible orders to addresses within the United States.

Standard shipping is free on all eligible U.S. orders.

Any additional or expedited shipping options offered by KRK Supplements will be displayed at checkout along with any applicable charges.

Delivery times displayed at checkout are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Please allow time for the shipping carrier's tracking system to update after receiving your tracking number.

Estimated Delivery

Estimated delivery times begin after your order has been processed and transferred to the shipping carrier.

Carrier delays caused by weather, transportation disruptions, holidays, high shipping volume, natural disasters, or other circumstances outside the control of KRK Supplements may affect delivery times.

KRK Supplements cannot guarantee an exact delivery date after an order has been transferred to the shipping carrier.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please verify your:

  • Full name
  • Street address
  • Apartment, unit, or suite number
  • City
  • State
  • ZIP code

before submitting your order.

If you discover an error in your shipping address, contact KRK Supplements as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Incorrect or Undeliverable Addresses

If an order is returned because the customer provided an incorrect, incomplete, refused, or undeliverable address, additional shipping charges may apply if the customer requests that the order be shipped again.

Lost or Missing Packages

If your tracking information shows that your package is still in transit beyond its expected delivery period, please contact the shipping carrier and KRK Supplements so the situation can be reviewed.

If tracking shows a package as delivered but you cannot locate it:

  1. Check around the delivery location.
  2. Check with other household members.
  3. Check with neighbors when appropriate.
  4. Check with apartment, building, or community management.
  5. Allow up to 24–48 hours in case the carrier marked the package delivered before final delivery.
  6. Contact the shipping carrier using your tracking number.

If you still cannot locate your shipment, contact KRK Supplements for assistance.

Damaged Packages

If your order arrives damaged, contact KRK Supplements as soon as possible.

Please provide:

  • Your order number
  • A description of the issue
  • Photographs of the shipping package
  • Photographs of the damaged product

Please retain the damaged product and packaging until the issue has been reviewed.

Missing or Incorrect Items

If your order contains an incorrect product or is missing an item, please contact us promptly.

Include your order number and details about the missing or incorrect item so we can review the order.

Order Changes and Cancellations

We begin processing orders as quickly as possible.

If you need to request a cancellation or shipping-address change, contact us immediately.

We cannot guarantee that an order can be changed or canceled after processing has begun or after the package has shipped.

International Shipping

If international shipping is available, applicable destinations and shipping options will be displayed at checkout.

Unless specifically stated otherwise, the Free Shipping on All Orders offer applies to eligible U.S. standard shipping orders.

International customers may be responsible for customs duties, taxes, brokerage fees, import charges, or other fees imposed by their country or shipping carrier.

Remove this section if KRK Supplements does not currently offer international shipping.

Returns and Refunds

Returns, replacements, and refunds are also governed by the KRK Supplements Refund & Return Policy.

Please review that policy for complete return and refund information.

Contact Us

If you have questions regarding shipping or an existing order, please contact KRK Supplements through the contact information provided on our website.

When contacting us regarding an order, please include your order number so we can assist you efficiently.

KRK Supplements
FREE SHIPPING ON ALL ORDERS — NO MINIMUM PURCHASE REQUIRED